"Dear Mr. Ross,

I wanted to get in touch with you directly to let you know personally about my experience with your company and it’s employees.

I had firstly , Dominick Zaccardo, come out on a few occasions to inspect and estimate our mold damage from Hurricane Ian. My wife had met with him and was extremely happy with him, his professionalism, and his knowledge of what needed to be done.

Since then, SERVPRO of Bradenton was out here last week, and I can’t begin to tell you how great of an experience it was having both Anthony Barrera and Isaac Cordova here at my home doing the necessary demolition and mold remediation services we required. 

I have to tell you, having worked with contractors over the years, I’ve never had such respectful, honest , knowledgeable and just plan real good guys ever do work for me like these two gentlemen did.

They did everything they were tasked to do and went above and beyond to make this experience as tolerable as it was humanly possible.

The direct supervision and customer liaison abilities of Domenick and Scott were also just positively amazing and they both deserve recognition as well for their great work and customer service skills.

As the owner of this business, I believe it important to make sure that you are informed about the great things your employees are doing, for you to be aware of it, and to also make sure they are recognized for their above and beyond work ethic and customer service!

Too many times, customers complain about services or employees but rarely take the time to acknowledge great services that were provided to them, and the employees involved.

Mr. Ross, you are truly blessed to have these men representing your company and my continued success to them and your company.

Thank you very much !! Job well done !!!

Regards,

David D"

Thank you to a great team at SERVPRO.  They were very professional and the level of service was exceptional.  We couldn't have done the cleaning and treatments with out the professionals. 

We didn't know where to start when mold was found during our remodel.  We were referred to by a friend and we couldn't be more thankful.  Great work!

Dear Ladies and Gentlemen,

I just wanted to say thank you for a job well done.

We were introduced to SERVPRO by our plumber who recommended their service. Though he is not compensated, he exclusively refers clients to SERVPRO.

Keith came out to our house almost immediately and, after acceptance of his estimate, the crew quickly followed. They were methodical in identifying and removing any and all areas of threat. Then, despite the "industry norm" of waiting several weeks for the cabinetry rebuild, that portion of the job commenced.

Perhaps most enlightening was the perspective of my insurance adjuster who, while preferring that I use his in-house contractors, was ultimately pleased that we used SERVPRO and expressed a great deal of confidence in them.

Dear Joanne,

Thank you for your help & friendship throughout this restoration process. Being so far away has been so difficult & you have been so kind in helping to get my mother's place back to where it needed to be. She is happy to be home & is thankful for your time & attention throughout this process. Kind Regards.

This review is to tell SERVPRO what a wonderful representative Joanne was when dealing with my mothers mold problem. She explained what would need to be done to eliminate the mold in the house and what I could do to help. After the job was completed Joanne called to see if we were happy with the job and the time it took to complete. I am so grateful I reached out to this company and got the privilege of working with a wonderful, professional, caring woman like Joanne.

I am so thankful you were able to help me with my mold problem. I was not sure anyone was going to be able to help with the type of mobile home that I have, but your team at SERVPRO was so kind and professional - a million thank yous to all of you.